Siddharth Mehrotra


Embodied Conversational Interfaces for the Elderly User


Conference paper


Siddharth Mehrotra, Vivian Genaro Motti, Helena Frijns, Tugce Akkoc, Sena Busra Yenge, Oguz Calik, Marieke MM Peeters, Mark A Neerincx
ACM India HCI: Proceedings of the 8th Indian Conference on Human Computer Interaction, 2016, pp. 90--95


Abstract:
This paper describes the design and development of an embodied conversational agent (ECA) that provides a social interface for older adults. Following a user-centered design approach, we implemented a multimodal agent consisting of a virtual character and a robot. This so-called "bi-bodied conversational agent for elderly" was iteratively refined and developed through participatory design and rapid prototyping in 3 consecutive focus groups with a total of 21 elderly users. In addition to the two bodies, a Wizard-of-Oz control panel was developed, enabling researchers to control both bodies so as to respond to the user's instructions, questions, and remarks. The research resulted in a platform that can be used for future research on elderly-robot and elderly-avatar interaction. In addition, the research resulted in insights about elderly users' preferences regarding the appearance and design of a virtual and a robotic ECA (Embodied Conversational Agent), described in results that can be reused in future experiments involving ECA for elderly users. 

Cite

APA
Mehrotra, S., Motti, V. G., Frijns, H., Akkoc, T., Yenge, S. B., Calik, O., … Neerincx, M. A. (2016). Embodied Conversational Interfaces for the Elderly User. In ACM India HCI: Proceedings of the 8th Indian Conference on Human Computer Interaction (pp. 90–95).

Chicago/Turabian
Mehrotra, Siddharth, Vivian Genaro Motti, Helena Frijns, Tugce Akkoc, Sena Busra Yenge, Oguz Calik, Marieke MM Peeters, and Mark A Neerincx. “Embodied Conversational Interfaces for the Elderly User.” In ACM India HCI: Proceedings of the 8th Indian Conference on Human Computer Interaction, 90–95, 2016.

MLA
Mehrotra, Siddharth, et al. “Embodied Conversational Interfaces for the Elderly User.” ACM India HCI: Proceedings of the 8th Indian Conference on Human Computer Interaction, 2016, pp. 90–95.